Location: Toronto, ON

Job Title:  Desktop Support and System Administrator (Toronto)

Responsibilities:

As a Desktop Support/Server Administrator with a thorough knowledge of Mac OS X and Windows, your responsibilities will include:
● desktop troubleshooting (live and remote),
● handling backups,
● server management and troubleshooting,
● network troubleshooting,
● wireless management,
● hardware/software installs,
● website support,
● printer troubleshooting, and
● professional audio & presentation equipment troubleshooting.

Requirements:

● Experience troubleshooting and setting up Apple Macintosh and PC hardware
● Thorough knowledge of Mac OS X and Windows
● Network troubleshooting, including experience using a VPN
● Experience with support via remote access
● Email support, Ideally with FirstClass Collaboration Suite
● Backup support, ideally with Retrospect Server and ArcServe
● Experience with Citrix
● FileMaker Pro experience
● Patient disposition for support, live and over the telephone.

Compensation:

● Base Salary: to be determined based on experience
● 6 weeks vacation
● Company Bonus
● Health plan

All applicants must email resumes in MS WORD format to career@innovoice.ca. Please mention the job title at your subject heading.

• Compensation: based on experience

Email to a friend | Apply for this position